I'm having a hard time
trying to figure which size mount I need. What should I do?
All mounts are sized by the height of the stamp, not the height of
the mount. These measurements are in millimeters. So, if you
have a stamp that is 36mm high, you would order the 36mm mount strip (in
this case stock #928). That mount is made to hold a 36mm high stamp.
If you had a stamp that is 38mm high, you would order the 39mm mount (since
there is no 38mm size). Always order the size mount that matches your
stamp height. If there is no match, then order the next size up. When you
receive your first order from us included is a millimeter gauge which is
part of our mount order form.This is my first mount
order. Should I order black or clear backgrounds?
It's just a matter of personal choice but black
background mounts are about a 10-1 favorite with collectors as the black
frames the stamps nicely. The people who choose clear are usually seasoned
collectors who started decades ago when only clear mounts were available.
For the sake of uniformity they continue to use clear mounts.
I received my order and some of packages are labeled "ScottMounts®"
and others are labeled "Prinz Mounts." Why is that?
Prinz manufactures all of our mounts.
ScottMounts® are simply Prinz mounts with Scott labeling. They are
identical in all respects, other than the label. In order to make sure
that we don't run out of stock and that we have the most different sizes, we
order from both sources. If Scott is out of a particular size we can
get it from Prinz directly and vice versa.
I note that you have sizes that aren't listed by
Scott, Prinz or anybody else. How is that possible?
If Prinz or Scott doesn't stock a particular size that we think should be
available, we commission Prinz to manufacture it exclusively for us.
Because of our large customer base we are able to order these in sufficient
quantities that other companies just can't do.
Your prices are so low. Are these second quality
mounts?
Absolutely not! All mounts we sell are of the highest quality.
Then why are your prices lower than others that I
have seen?
We specialize in mounts. Due to our large buying power we are able to
secure the lowest possible prices from our suppliers and pass the savings on
to you. We also have state-of-the-art internal processing systems and
shipping economies that keeps our overhead as low as possible. Our
prices are so low that we have several dealers who purchase directly from us. And, as
icing on the cake, shipping is free on all orders of $25 or more!
When you say "shipping economies" does that mean
you ship by the slowest method?
No, quite the contrary. Most mount shipments are sent via USPS
Priority Mail and receive 2-3 day delivery times. We are able to use Postal
Service packaging which also helps cut costs. Orders are typically shipped
within one business day and, as a welcome bonus for our customers, we use
real postage stamps on all of these shipments. We know stamp
collectors would rather receive stamps on their packages than postage meter strips!
I did find one company who advertised slightly
lower prices but they "drop-shipped" their orders and charged a shipping
fee. What exactly does that mean?
Companies that "drop-ship" don't actually carry the items in inventory.
Instead, they forward your order to another company which actually fills and
ships your order. Often these companies don't have all the items you
order (none of them have as many different sizes as we have) and you receive
a partially filled order with either an "out-of-stock" excuse or a promise
to back-order the product which can result in long delays, mix-ups and other
problems. Meanwhile, you've paid for items that you haven't received.
We carry a huge stock which ensures that the items are available to you
immediately. If a mount is out of stock (very rare, and usually as a
result of the manufacturer being out of stock) we post it to our web site as
soon as possible. Also, we never charge your credit card until we're
ready to ship your order.
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